Case Study: VoIP Cuts Costs, Improves Efficiency

Wondering if a VoIP phone system is right for your business? Read about our client’s success story!

A client bought a Cisco phone system in 2008 for $15,000. The company is a trucking firm based in Waterloo, IA and Madison, WI, and employs additional staff at 2 remote offices. In the two years using Cisco, they have been very disappointed with the system and its phones. In fact, it decreased the company’s efficiency because it wasn’t easy to use and it didn’t suit its changing business needs. Specifically, the company’s owner disliked these features:

• Was limited to 4 phone lines because of the cost of lines with Verizon
• Incurred monthly long distance fees
• Monthly bill was high and unpredicatble–between $1100 and $1500.

With monthly costs mounting, the company started looking for a new system to replace Cisco. They discovered that Acuity offered a VoIP (voice over IP) phone system called Vocalocity PBX. The new system was instantly appealing because it offers increased flexibility like remote offices being seen from the same phone system. Other features include:

• User interface is easy to maintain and manage.
• Fixed monthly cost. No more surprises!
• Significant reduction in monthly bill: $750/ month (includes high speed internet)
• No contract, allows for month to month billing. No longer locked into anything but the cost of the phones.
• Unlimited monthly offsite data backups

Go to VoIP Phone Systems to find out more about Acuity business phone services.